In fact, here at Ume Loans we have helped many of our clients navigate the challenging times of financial hardship and guide them back to better times. We do understand that circumstances in Life are not always fair, but you can count on Ume Loans to listen, understand, and treat you with honesty & fairness whilst working on a plan to help you return to a better time.
Financial hardship means a situation where you are unable, reasonably because of illness, unemployment, or other reasonable cause, to pay your financial obligations under your contract with Ume Loans.
Everyone’s circumstances are different, but some common causes are:
Financial hardship means a situation where you are unable, reasonably because of illness, unemployment, or other reasonable cause, to pay your financial obligations under your contract with Ume Loans.
We have tried hard to make our financial hardship application process as simple as possible. Please follow the link below and complete these first two steps. Your account manager will then review this information and call you to discuss your individual circumstances and how we can best help you through this difficult time.
Normally, within 2 business days, your account manager will call you to discuss your individual circumstances and how we can best help you through this difficult time.
We have an obligation to ensure that any financial hardship assistance that we offer you is suitable for your current situation. To best understand your current financial situation and offer you appropriate financial hardship assistance we need to understand your current income and expenses. Permissioning in your bank statements only takes a minute and is the same process you followed when applying for the loan.
Yes, your account manager will call you to better understand your current financial situation and advise you what financial hardship assistance we can offer you.
Our financial hardship assistance programs are for both short and long term financial hardship, and we customise a program to suit your individual needs.
Yes, we can offer financial hardship assistance to all our customers.
Some of the ways we can help our customers who are experiencing financial hardship are:
Of course, all of these are options and we customise a financial hardship program to suit your current needs.