It’s common that at some point in most people’s lives we experience some sort of financial hardship.
You are not alone!
In fact, here at Ume Loans we have helped many of our clients navigate the challenging times of financial hardship and guide them back to better times. We do understand that circumstances in Life are not always fair, but you can count on Ume Loans to listen, understand, and treat you with honesty & fairness whilst working on a plan to help you return to a better time.
Financial hardship means a situation where you are unable, reasonably because of illness, unemployment, or other reasonable cause, to pay your financial obligations under your contract with Ume Loans.
Everyone’s circumstances are different, but some common causes are:
1. Ume Loans – If you have a loan with Ume Loans then it is important to talk to us and let us help you. We have experience in helping people, just like you through these tough times. Some of the ways we can help are:
2. The Government Website Money Smart – there are some great resources on this website, its well worth the time to check it out.
3. Financial Counsellors – there are different financial counselling services available in each State.
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Ume Loans |
Ume Loans is an Australian owned & operated company. We are a fully licensed lending company and are regulated by ASIC. |
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Reviewed by: Dan Fox ✅ Fact checked 📅 Modified: Sep 02, 2025 |
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Financial hardship means a situation where you are unable, reasonably because of illness, unemployment, or other reasonable cause, to pay your financial obligations under your contract with Ume Loans.
We have tried hard to make our financial hardship application process as simple as possible. Please follow the link below and complete this first step. Your account manager will then review this information and call you to discuss your individual circumstances and how we can best help you through this difficult time.
Visit our Financial Hardship page.
Normally, within 2 business days, your account manager will call you to discuss your individual circumstances and how we can best help you through this difficult time.
Yes, your account manager will call you to better understand your current financial situation and advise you what financial hardship assistance we can offer you.
Our financial hardship assistance programs are for both short and long term financial hardship, and we customise a program to suit your individual needs.