Small diverse group of people all in line crossing arms behind their backs in signal of support

Helpful Contacts

Life doesn't always go to plan, but there are people and agencies to help during a personal crisis.

It's important to reach out for help when you identify as being in a situation where support is required. Ume Loans has a Financial Hardship policy to assist our customers through challenging times, but if you find yourself needing assistance in other areas, we have provided a list of helpful contacts below.

Emergency
In any emergency, please contact000 (Fire / Police / Ambulance)
Domestic Violence Support
AUSWIDE: 1800RESPECT1800 737 73224/7
QLD: DV Connect1800 811 81124/7
NSW: Domestic Violence Line1800 656 46324/7
VIC: Safe Steps Family Violence Response Center1800 015 18824/7
WA: Women's Domestic Violence Helpline1800 007 33924/7
SA: Domestic Violence Crisis Line1800 800 09824/7
TAS: Family Violence Counselling and Support Service (Statewide)1800 608 1229:00AM – midnight Monday to Friday, 4:00PM – midnight weekends and public holidays
Financial Support
The National Debt Helpline1800 007 0079:30AM – 4:30PM Monday to Friday
Moneysmartmoneysmart.gov.auNational project run by ASIC to assist with financial related topics
Legal Support
QLD: Legal Aid Queensland1300 651 1888:30AM – 4:30PM Monday to Friday
NSW: Legal Aid New South Wales1300 888 5299:00AM – 5:00PM Monday to Friday
ACT: Legal Aid ACT1300 654 3148:30AM – 7:00PM Monday to Thursday, 8:30AM – 5:00PM Friday
NT: Northern Territory Legal Aid Commission1800 019 3438:30AM – 4:30PM Monday to Friday
SA: Legal Services Commission of South Australia1300 366 4249:00AM – 4:30PM Monday to Friday
TAS: Legal Aid Commission of Tasmania1300 366 6119:00AM – 5:00PM Monday to Friday
VIC: Victoria Legal Aid1300 792 3878:00AM – 6:00PM Monday to Friday
WA: Legal Aid Western Australia1300 650 5799:00AM – 4:00PM Monday to Friday
Hearing Impairment Services
Voice Relay Number1300 555 72724/7
Support for Children
AUSWIDE: Kids Helpline1800 55 180024/7
Support for Men
Mensline1300 78 99 7824/7
Mental Health Support
BeyondBlue1300 22 463624/7
Lifeline13 11 1424/7

Why Choose Us?

15+ Years

Experience in Alternate Lending

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