Senior Lending Specialist
★ ★ ★ ★ ★ 5.0 rating of 96 reviews
★ ★ ★ ★ ★
Very helpful, got me sorted with no drama. Special shout out to Emma, who was an absolute legend in helping me out.
Andrew
2025-09-04 09:23:05
★ ★ ★ ★ ★
Emma was fantastic with getting me a car loan. she was professional, polite and got straight to it, within a couple of days we were signing the loan contract. Would recommend this company with a car loan and unlike other companies that will knock you back, they give you a fair go and a second chance. Cannot thank the lovely team at Ume loans enough.
Tiana
2025-09-02 07:51:10
★ ★ ★ ★ ★
Another fantastic experience with Ume Loans, this will be my 3rd time with ume loans for my car finance options, Emma was fantastic with my loan process, constantly keeping in touch trough out the whole loan process and making it a simple and stress free 😀 picked up my new car Today.
Anthony
2025-08-22 10:52:20
★ ★ ★ ★ ★
Super happy with my experience, Emma P was great, very very responsive, super helpful with explaining everything to me, everything was finalised so quickly. Excited to now have my first bike!
Hannah
2025-08-07 13:22:28
★ ★ ★ ★ ★
I recently had the pleasure of working with Georgia and Emma, and I couldn't be more impressed with their outstanding service. From start to finish, they made the process smooth and stress-free. Their professionalism, attention to detail, and prompt communication ensured I felt supported every step of the way. Georgia and Emma went above and beyond to find the best financing option tailored to my needs. Thank you both for your dedication and exceptional customer care. Highly recommended!
Carlo
2025-06-18 11:07:55
★ ★ ★ ★ ★
Emma at Ume Loans is a Master, Professional, Understanding, Helpful and such a sweet person, I highly recommend Emma and Ume Loans, Thank you for helping me get the car I have wanted, I love it, thank you again! 🥰
Nathan
2025-05-24 13:36:18
★ ★ ★ ★ ★
I applied for a personal loan with Emma she went out of her way above and beyond to make it happen i can not recommend her enough. Thank you again kind regards.
Mark
2025-01-09 15:42:16
★ ★ ★ ★ ★
Thank you Emma and the team at Ume loans for prioritising my families safety and comfort, we are very thankful for your genuine service now back on the road again
Marayah
2024-11-16 14:54:45
★ ★ ★ ★ ★
Emma from Ume Loans went above & beyond to help us with our loan application. She was professional,friendly and made sure we understood every step of the process. We would highly recommend UME Loans!
Nakettia
2024-11-13 13:27:50
★ ★ ★ ★ ★
Clear and easy process. They communicate well and I highly recommend. I've also financed a Ute, approx. 6 months after. Emma helped me with the finance. Very smooth transition.
Danial
2024-10-20 12:06:19
★ ★ ★ ★ ★
I had a excellent experience with Emma very helpful and always on the ball couldn't fault her and quick in responding 5 out 5.
Angela
2024-09-01 15:45:04
★ ★ ★ ★ ★
A lot of hard work. A big thank you to Emma for helping me out. we got there in the end . pick up new car tomorrow
Bruce
2024-09-01 14:48:18
★ ★ ★ ★ ★
Plus another 5 ⭐️⭐️⭐️⭐️⭐️ Emma was so awesome and professional and more importantly patient with me, Emma help me every step of the way, highly recommended and looking forward to sharing my experiences so others can have the same great service I have received.
Pat
2024-08-22 13:19:47
★ ★ ★ ★ ★
I have been a customer with a car loan for over a year. I applied with poor credit history but was able to make the payments and was grateful for the help from the team to get my new car. About a month ago I got into some financial trouble and having received a call asking if I needed anything having been a good customer reached out for help. Emma was amazing in getting me a top on my car. I cannot thank UME loans enough for the second chance!
Tobi
2024-08-09 13:20:30
★ ★ ★ ★ ★
Where do I start, Emma, Tim, Ford and the team at Ume loans word can’t express how thankful I am thanks to their hard work they managed to give me a second chance and got me into another work van. Emma and Ford and Tim went above and beyond to get all my financials organised and get a second van while my other van being repaired. Thank you guys for everything you all rock...
Claude
2024-05-17 14:44:02
★ ★ ★ ★ ★
This is the second time I’ve used Ume. The first time I dealt with Ford and Dan and couldn’t speak high enough of them and the assistance they gave me. My latest communication was with Emma, and once again the service, efficiency and professionalism she went about her work was second to none. We had to jump through a lot of hoops through no fault of our own but to her credit did it with no fuss or complaints. I highly recommend Ume and there team of experts, They are genuine humans who care about you not what they are getting out of it. Definitely 100 stars out 5.
John
2024-05-13 13:19:49
★ ★ ★ ★ ★
100% recommend Ume. I have personally used Emma at ume twice now to get my new cars. both times ume has been fast and efficient. are an absolute pleasure to work with. your not just a number. you are treated like your only one that matters. will definitely use them again when I upgrade again.
Bryanna
2024-04-12 14:57:21
★ ★ ★ ★ ★
The team at Ume Loans are absolutely amazing!! After struggling with debt due to health issues, a lot of bills had racked up. With bad credit and only just gaining new employment, no bank would help us at all. But, Ume Loans were unlike any bank, they listened to our story and understood the need for consolidation, the application was easy and process was fast! MASSIVE SHOUT OUT TO EMMA! ❤️ Emma at Ume Loans delt with our entire application and made everything less stressful, she's so great to talk to and really made us feel less worried about everything. Definitely recommend having a chat to Emma and the whole team at Ume Loans if your struggling to get approval!!
Rhiannon
2023-10-27 10:48:52
★ ★ ★ ★ ★
Hey Emma was fantastic she listen to my circumstances help me out every way she could. She went above and beyond more than any on line loans. You got to talk with someone, work with you through the whole process. You could not ask for anything more. who's out standing customers service she should be awarded for in many ways. .too her Bose's give her a wage increase she is more than an asset to your company thank you again Emma excellent woman thank you.
Isobel
2022-11-29 15:14:05
★ ★ ★ ★ ★
Emma at UME Loans was a total professional, her customer service was impeccable. She was understanding and helpful throughout the process. Cheers!!!
Matthew
2022-09-30 02:28:29
★ ★ ★ ★ ★
To be honest words can't express the feeling i have experienced its like we have been blessed with the help from ume! You guys were just omg! Wonderful amazing triple A highly recommended! Caring at a time like this we want to thank you so much for making it possible ❤️ you worked your wonders , on behalf of me & my family we thank you.
Eddie
2025-08-22 09:43:58
★ ★ ★ ★ ★
Everyone at Ume Loans are very helpful if you are finding finance I've had no problems during the process and they keep you updated
Drew
2025-07-10 12:27:34
★ ★ ★ ★ ★
Service was excellent no complaints. Was able to pay loan out early 3 months early thanks to them helping with the payment schedule.
Shawn
2025-07-09 13:28:45
★ ★ ★ ★ ★
Ume where absolutely amazing so polite and easy going they went above and beyond to help me with my new car!! I 100% recommend them to everyone.
Jessica
2025-06-15 10:40:14
★ ★ ★ ★ ★
Awesome lender. They made it happen for me while others couldn't do. Great customer service with regular updates and details, thru whole process. Loved it, highly recommend.
Shohel
2025-05-14 10:46:44
★ ★ ★ ★ ★
Such a blessing they did amazing work and went above and beyond to make dreams and situations into reality. Do yourself a favour and meet these lovely workers who a passionate about helping and will help with every aspect.
Genevieve
2025-04-07 11:02:01
★ ★ ★ ★ ★
UME Loans has helped me to get me a car loan with a low credit score when others can't help me, I am truly thankful for the professionalism shown by UME Loans. Appreciate so much.
Shane
2025-04-03 11:07:48
★ ★ ★ ★ ★
UME Loans I would highly recommend to anyone who is needing a lender fast and professional from the application process down to settlement, everything was a breeze.
Joel
2024-10-25 11:24:59
★ ★ ★ ★ ★
I was greeted with a friendly conversation whenever I called asking questions about my loan and the team was very patient with me.
River
2024-10-17 11:40:40
When you’re pre-approved, the loan amount, duration and interest rate are all confirmed
When you know what you’ll be able to borrow, you can rest assured we have the right loan for you
Apply online in minutes and benefit from our fast & efficient loan approval process