Carys Nicholls

★ ★ ★ ★ ★

UME helped me get a loan under difficult circumstances and I am so very grateful. The customer service has been impeccable and Aidan has been so helpful getting everything sorted.

Nicole
2025-08-28 10:04:52

★ ★ ★ ★ ★

To be honest words can't express the feeling i have experienced its like we have been blessed with the help from ume! You guys were just omg! Wonderful amazing triple A highly recommended! Caring at a time like this we want to thank you so much for making it possible ❤️ you worked your wonders , on behalf of me & my family we thank you.

Eddie
2025-08-22 09:43:58

★ ★ ★ ★ ★

Anyone with bad credit knows how hard it is to rebuild after some reckless younger years, it can take years even decades to get credit back to a place to be able to successfully apply for a loan, Ume gave me that second chance! Front start to finish the staff were friendly, clear, professional and empathetic. The process was thorough yet reassuring and positive. I cried when I was accepted and the staff shared that joy with me. They’re real people helping real people, would highly recommend and can’t speak highly enough of the team.

Tim
2025-08-12 12:40:38

★ ★ ★ ★ ★

UME LOANS NO. 1 EXPERIENCE WITH FAST EFFICIENT APPROVAL. KIRRA AND RILEY VERY UNDERSTANDING AND PATIENT WITH MY NEEDS. THANKYOU!!!

Pete
2025-08-06 10:35:57

★ ★ ★ ★ ★

I am so HAPPY with my vehicle! Thanks to youse for making this day happen ♥️ Youse were fair, helpful & Reliable! I spoke with Aidan on the phone and he was so welcoming! Awesome customer service!! Thank you so much again!! 🙏🏼

Mociana
2025-07-23 11:23:24

★ ★ ★ ★ ★

Everyone at Ume Loans are very helpful if you are finding finance I've had no problems during the process and they keep you updated

Drew
2025-07-10 12:27:34

★ ★ ★ ★ ★

Service was excellent no complaints. Was able to pay loan out early 3 months early thanks to them helping with the payment schedule.

Shawn
2025-07-09 13:28:45

★ ★ ★ ★ ★

Absolutely no one would help me with a car loan and I had resigned myself to never getting one. Ume Loans was my absolute last chance and guess what? That's right they approved me and now I'm getting my dream car. This is the only company people should use and they truly give you a second chance. I cannot thank you enough. Thank you for helping me, thank you for getting it through before the end of Financial year and thank you for being the absolute best loan company I have ever come across. I'm extremely happy and I appreciate all your staff for all the work they have done to make this happen. Fantastic company and very highly recommended.

Dominique
2025-06-27 15:30:38

★ ★ ★ ★ ★

Where do I start, I came to Ume Loans 2ish years ago now with a serious story. I needed a consolidation of my life. So many small things owing and an extremely low credit score. Felt at that time that nothing and no one could help me. You see a year or two prior to this I had lost a very dear friend to suicide and I’m not going to lie bad decision or not I gave up and stopped paying everything in my life to deal with that situation. Ume Loans gave me my life back financially when they heard me out and gave me a shot, when no one else would—the team actually considered me as a person and “why” I was where I was coming to them. They said YES! Changing my life. I just bought my new car in December 2024 (through UME Loans sister company FOX finance.) It wouldn’t have been possible without UME Loans. My life has been on an upward trajectory ever since. I cannot recommend UME Loans enough. Well played guys.

Douglas
2025-06-26 09:44:57

★ ★ ★ ★ ★

I recently had the pleasure of working with Georgia and Emma, and I couldn't be more impressed with their outstanding service. From start to finish, they made the process smooth and stress-free. Their professionalism, attention to detail, and prompt communication ensured I felt supported every step of the way. Georgia and Emma went above and beyond to find the best financing option tailored to my needs. Thank you both for your dedication and exceptional customer care. Highly recommended!

Carlo
2025-06-18 11:07:55

★ ★ ★ ★ ★

Ume where absolutely amazing so polite and easy going they went above and beyond to help me with my new car!! I 100% recommend them to everyone.

Jessica
2025-06-15 10:40:14

★ ★ ★ ★ ★

I want to give a big thank you to Riley Brown from Ume Loans. She is so friendly and professional. Riley is totally supportive during all the process of finance application for my first car in Australia. She is always update about each and every process of application. I surely recommends Ume loans especially Riley for the quick application process. Will refer to my friends and Family. Thanks for all the support. Not less than 5 star rate for the Ume loan service.

Jaison
2025-06-12 10:30:14

★ ★ ★ ★ ★

Awesome lender. They made it happen for me while others couldn't do. Great customer service with regular updates and details, thru whole process. Loved it, highly recommend.

Shohel
2025-05-14 10:46:44

★ ★ ★ ★ ★

My experience with Ume Loans has been wonderful, especially thanks to Kirra! She explained the process and expectations with full transparency, was easy to talk to and prompt in all communication. I never once felt pressured or obliged! Kirra ensured I understood my contract and the flexibility Ume offers. Excellent customer service!

Karen
2025-04-10 09:48:34

★ ★ ★ ★ ★

Such a blessing they did amazing work and went above and beyond to make dreams and situations into reality. Do yourself a favour and meet these lovely workers who a passionate about helping and will help with every aspect.

Genevieve
2025-04-07 11:02:01

★ ★ ★ ★ ★

UME Loans has helped me to get me a car loan with a low credit score when others can't help me, I am truly thankful for the professionalism shown by UME Loans. Appreciate so much.

Shane
2025-04-03 11:07:48

★ ★ ★ ★ ★

Confidential After countless attempts at obtaining a personal loan with other lenders, I came across UME loans and I guess what really stood out for me was the “giving a 2nd chance” which is extremely difficult to Obtain when you have made prior mistakes with finances, causing a not so attractive credit score. But I have to say hand on heart dealing with Georgia, she was an absolute blessing! She took the time To explain everything to me, and didn’t make me feel any less entitled to a loan, just because I didn’t have assets, and credit score didn’t meet the criteria of other lenders/banks. She made the whole Process seamless, informative, and with the amount that I needed, the turnaround time was so quick and efficient, no hidden fees etc. I wish there was a 10 star review because that is the type of service You will receive if you are in a position where other lenders/banks only judge you on your credit rating/assets. I highly recommend UME and Georgia, she is the best lending specialist I have ever had the pleasure of dealing with.

Marcelle
2025-03-28 09:12:05

★ ★ ★ ★ ★

I want to give a huge thank you to Georgia from Ume Loans for her outstanding support throughout the entire car loan process. From the very beginning, she was professional, friendly, and incredibly helpful. She took the time to explain everything in a way that was easy to understand, which really helped take the stress out of what can often be a daunting experience. Georgia was always available to answer any questions I had, and her communication was prompt, clear, and reassuring every step of the way. She kept me updated throughout the entire process, which gave me great peace of mind. Thanks to her, everything was handled smoothly and efficiently, and I felt confident and well-informed the whole time. It’s rare to come across service this good, and Georgia truly went above and beyond. I highly recommend Ume Loans to anyone looking for a reliable, professional, and customer-focused lending service. I honestly can’t wait to be in my new car!! Thank you again, Georgia—your help made all the difference!

Ren
2025-03-21 13:23:40

★ ★ ★ ★ ★

Working with the team at Ume loans during some very uncertain and difficult times for our family financially has been an incredibly positive and heart-warming experience for us. Sadly it seems though that often those that are struggling can be met with further stresses and shame when having to resolve problems on top of problems and how easily we can all become isolated as our access to community and opportunities to overcome adversity tends to shrink leaving many without hope. We have been blessed to instead find ourselves in the most welcoming of arms and amongst the coolest of heads in the game when it comes to the business of not just doing business but rather building relationships with their clients that felt to us founded in a philosophy that people do actually matter regardless of the dollars and cents and has left an enduring mark on us as we reflect on the support, caring and kindness we've received from our friends at Ume not to mention the realistic guidance and patient approach they have constantly applied to our own financial situation. Thank you Ume loans.

Alex & James
2025-03-21 11:16:45

★ ★ ★ ★ ★

UME Loans I would highly recommend to anyone who is needing a lender fast and professional from the application process down to settlement, everything was a breeze.

Joel
2024-10-25 11:24:59

★ ★ ★ ★ ★

I was greeted with a friendly conversation whenever I called asking questions about my loan and the team was very patient with me.

River
2024-10-17 11:40:40

★ ★ ★ ★ ★

The team are very outgoing and really helpful for anyone looking for a second chance loan highly recommend and will definitely use Ume Loans in the future.

Dillion
2024-10-10 11:44:58

★ ★ ★ ★ ★

Things went really fast when got the approval for loan even though didn't get total amount asked for they found amount that was suitable for me that I could use to pay for things I needed and was really good to deal with and understand.

Boi
2024-09-26 11:49:13

★ ★ ★ ★ ★

Such an amazing service. We had a huge deadline and Georgia was amazing! From start to finish! She listened to our position and our needs. She helped Tailor a loan to suit our needs. Everyone else said no. Georgia made it happen! Full transparency! So grateful! Quick and simple no smoke and mirrors! I’m incredibly humbled and thankful for saving us in this bind!!!

Jessica
2024-09-06 13:15:58

★ ★ ★ ★ ★

I have been a customer with a car loan for over a year. I applied with poor credit history but was able to make the payments and was grateful for the help from the team to get my new car. About a month ago I got into some financial trouble and having received a call asking if I needed anything having been a good customer reached out for help. Emma was amazing in getting me a top on my car. I cannot thank UME loans enough for the second chance!

Tobi
2024-08-09 13:20:30